Q: How does That’s Caring give back?

A: Actually, you are the one giving back. We just make it convenient for you by working with multiple food banks' Weekend Food Bag Programs. We give to the closest food bank to your location to help you make an impact in your community. You Gift, You Give.

Q: Why the Weekend Food Bag Program?

A: The government's National School Lunch Program (NSLP)  feeds kids Monday through Friday during the school year, and the Weekend Food Bag Program picks up where the N.S.L.P. leaves off, completing seven days of nutrition.

Q: Does That’s Caring lose money by giving back?

A: We consider giving an investment with the future of gift givers. The more successful the next generation, the more gifts they will need to celebrate. We are selfishly looking out for our best interest by creating healthy and happy future gift givers

Q: What happens when That’s Caring helps solve childhood hunger in America?

A: When that day comes, there will be more we can do for American children. Our research team will find out how we can make the biggest impact to the quality of life of children. We will give as long as you gift.

We want to live in a future where no child goes hungry. When that day comes, our team will research what we can do next.

Q: Where is That's Caring located?

A: That’s Caring is located in Elk Grove Village, a northwestern suburb of Chicago. This location puts That’s Caring minutes away from O’Hare International Airport, allowing us to quickly ship your gift.

Q: Can I add a message to my gift?

A: Yes, every gift has an option to add in your own personalized message once you reach the checkout page. Your message can be typed in the white box to the left of your total. You can type multiple messages if you are ordering multiple gifts. Just leave a space in between both messages.

Q: Do you ship internationally?

A: We do not ship internationally at this time.

Q: How much is shipping?

A: Standard rate shipping is $8.95 per gift box via UPS Ground. 

If you place an order to a PO Box or to a military address, the rate is still $8.95 and will ship via USPS.

Note: We cannot ship any wine gifts to a PO Box or to a military address

Q: When will my gifts arrive?

A: All orders placed by 2 PM CST will be shipped on that same day Monday through Friday.  Gifts ordered after 2 PM CST, over the weekend or on holidays will be shipped out the following business day.

Unless expedited shipping is chosen, all gifts ship via UPS ground-map (as seen below), and all shipping/tracking information will be sent directly to you.

 

 

 Q: When are your office hours?

 A: 9:00 am to 5:00pm Monday through Friday. You can reach us at (224-366-5323) or send an email to jake@thatscaring.com.

Q: Can I schedule an appointment to help chose a gift?

A: Yes, email jake@thatscaring.com the time and date you would like to chat. Include any details about your gift like occasion, who is the intended receiver, and date you would like the gift to arrive. In the subject line, please write TC APPT: “Last Name”

Q: Can I buy in bulk?

Yes, please check out our bulk purchasing here, or send Jamie@ThatsCaring.com an email.

Q: Can I send multiple gifts to different locations through checkout

We are currently working on making this happen. Until then, you can email Jake@ThatsCaring.com and he will fill out a multiple recipient form for you.